Frequent question: What happens if a Visa gift card doesn’t work?

What do you do if your gift card doesn’t work?

10 Things to Do When Your Gift Card has No Value

  1. Show Card to the Cashier. …
  2. Ask What the Error Message Is. …
  3. Ask For the Manager. …
  4. Check the PIN. …
  5. Make Sure the Gift Card is Activated. …
  6. Ask for the Balance and Transaction History. …
  7. Contact Customer Service. …
  8. Contact the Card Issuer.

Why is it saying my visa gift card being declined?

Visa gift cards are linked to bank accounts that generally must be activated in order to receive transactions. Inactive cards will be declined if used for payment because the associated bank accounts are not ready to be used. … When the gift card is loaded with value (purchased), the gift card is automatically activated.

Who do I call if my Visa gift card isn’t working?

To report a lost or stolen Visa gift card, or to report trouble using your Visa Gift Card, please call 1-888-524-1283, 24 hours a day. From international locations you can dial 918-858-9791 for assistance.

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Do Visa gift cards get refunds?

Can Money be Refunded on a Visa gift card? The simple answer is yes, it can! Any purchase made with a visa gift card that is terminated before the product is shipped (if it requires shipping) can be refunded.

How do you activate a visa gift card?

Activate Your Visa Gift Card In 3 Simple Steps

  1. Locate the activation instructions. These can be found on a sticker (usually on the front) or printed on the back of the card.
  2. Find the gift card numbers. Activation requires the 16-digit gift card number that is located on the front of the card. …
  3. Activate your card.

Is there a way to activate gift cards?

Many gift cards are activated when they’re purchased, so they don’t need to be activated by the recipient. However, some do need to be activated by the recipient before they can be used. You can activate a gift card by calling the merchant or accessing the provided URL and inputting the correct activation numbers.

Why are prepaid cards not accepted?

There are a number of possible reasons why a purchase could be declined: You don’t have enough money left on your card. You haven’t activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.

Can I contact visa directly?

Within the United States, call (800) 847 2911.

Do all Visa gift cards need to be activated?

Many Visa Gift cards are activated automatically upon purchase and may be used immediately. However, some Visa Gift cards must be activated by the recipient before they can be used. Be sure to sign in the designated area on the back before making your first purchase.

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Can Visa gift cards cancel?

We recommend you write your Gift Card account number on a separate piece of paper as soon as you receive it and keep in a safe place. If your card is lost or stolen, call 866.902. … You’ll need to provide the account number to cancel the Gift Card.

Can Visa gift cards be deposited?

You can deposit a gift card to your bank account, although not directly. Visa gift cards are treated like Visa credit cards, meaning the balance isn’t transferable to an account.

Is it illegal to return a gift card?

The Gift Card Refund Law in a Nutshell

The law states that if the customer requests a refund, a company or restaurant is required to: Redeem a gift card or certificate for its cash value. Replace it with a new one at no cost.